The PhD program in Business Administration at DeGroote offers students the opportunity to study and conduct leading-edge research with some of the top researchers in their fields. Students develop the theoretical and methodological expertise required to create original research that makes a significant impact on the business community.

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Course Description

Queuing Theory and Computer Simulation

Queuing theory is concerned with the analysis and design of waiting lines arising in a wide variety of service, manufacturing, and communications systems. This course will start with a brief review of stochastic processes used in modelling queuing phenomena. This will be followed with a discussion of Markovian queues. The imbedded Markov chain models and the extended Markov models will be covered. The general queue G/G/1 and approximations and the queuing network models will be discussed. Statistical inference for queuing models and an analysis of decision problems in queuing theory will also be included.

Course Offerings

Fall 2019

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